27th November 2008 - Northampton - Can your brand see you through a downturn in the economy?
Brand guru Mike Skidmore's compelling seminar will look at how to use your brand as a focus for driving customer retention and departmental performance. It will help you to position the economic downturn as an opportunity, rather than a threat within your business, in order to build momentum for action.
The seminar will cover:
* Developing a positive 'recession' strategy to fight back and build enthusiasm for changes
* Talking to clients - how to reassure them and win support for more business, by undertaking a pro-active research and performance improvement programme
* Brand and internal engagement - how to win over the doubters and focus effort
* Departmental co-operation and silo issues - how to address team purpose and bring everyone closer to customers and their needs
Venue:
Holiday Inn Northampton
Bedford Road
Northampton
NN4 7YF
Location map of the venue
Start Time:
18:30
CPD Hours:
1.5
Price:
Members: £10.00
Studying Members & Student Non-Members: Free
Guests: £15.00
Price includes refreshments and sandwiches
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